Blogs
New Support Application
Dear Friends,
In 2008 E101 Technology Solutions grew 30%. Obviously growth in the current economy is surprising, however we discovered new customers are from existing businesses who are changing their full-time IT model to US based outsourcing. This unexpected growth has continued this year as well with 10% growth for the first nine months of 2009.
With this rapid growth we have noticed our existing support Customer Support structure is not keeping pace with our growth and customers may begin to suffer if we do not address this issue immediately.